Snuffins

You only get good service if you have tons of $
Reviewer: 09 Bride

As someone who has worked in the catering business for over four years, I was extremely disappointed by Snuffins inability to listen to restrictions involving the budget of my upcoming wedding. I have absolutely no doubt that if you have a limitless budget, Snuffins will do an amazing job for you. Their food is pretty good and they are certainly willing to do whatever it takes- but that comes with an EXTREMELY hefty price tag. If you can't spend an arm and a leg to feed people, they are not shy about discouraging your business. We informed our Snuffins consultant that we had a very tight budget during our consultation, and they were very open to ideas that could help save money for us. We left with a good feeling about the meeting and were excited to work with them. A week later we got our estimate, which was MUCH too high. We sent back our concerns, along with some pared down suggestions of what we might like to see. They responded with something that was hardly lower than their first bids, and which did not take into account our concerns at all. They even went so far as telling us that we could not provide our own punch! After taking time to mull things over, we decided to try to go with just a few to-go appetizer trays (which they have a large variety of on their web site) because our guest list was smaller and we didn't see the need for servers. They responded by saying that to-go trays were not allowed at our venue (which is no where in our contract from the venue), and suggesting that we (and here's the kicker) serve punch and coffee. Funny, considering earlier they wouldn't event let us serve our own punch. I have had an unbelievably negative experience dealing with these people, and because of that, even if I had all the money in the world I would never work with them, nor would I recommend them to anyone else.