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The Fez is a reliable source of caterering service in Aliquippa. Visit us very soon at our business address or give us a ring at (724) 378-1810.

Reviews for The Fez

• The Fez

  Great All-Around Experience!!

  5 5 0 5.0

  Posted On: Jun 25, 2009

  Reviewer: Danielle

  “I just had my wedding at The Fez on June 13th and my husband and I, our parents and all of our guests could NOT have been happier with how everything went! It was a perfect evening: great food, friendly service, fun and knowledgeable bartenders; just an all-around great time! We had visited many other venues in the Pittsburgh area, but chose The Fez because of what we got for our money. Their prices were more than half-off of some of the other places we'd looked! Debby was such a help with all the planning for our wedding. She made everything very easy and gave me lots of great advice on photographers, dj's, favors, centerpieces and chaircovers! Oh, and if you're going to spend a little extra money on something, get the chair covers! They made our wedding look like something out of a magazine! Steve was also great the night of our wedding. He was there to greet us when we got there and always seemed to be there, asking how everything was before we even needed him! It was just a great atmosphere... I could go on and on! I would highly recommend anyone check out The Fez for their wedding.”

• The Fez

  Posted On: Aug 26, 2008

  Reviewer: Taryn Matthews

  “OUR WEDDING DAY COULD NOT HAVE BEEN MORE PERFECT!!! The room was beautiful, our food was AWESOME, and the staff could not have been more accommodating. Because most of my husband's family lived outside the area, we chose to have our ceremony and reception in one location. What a great decision we made choosing The Fez. I changed my mind a hundred times about my details and they were always so patient and flexible. The choices they offer are the most we found anywhere, and the price was great...especially for all that was included in their packages. The wedding coordinator had every detail attended to, and the staff was there for our every need....often before we asked. We are still getting phone calls from family and friends a month after our wedding telling us that it was the BEST wedding they've ever attended.”

• The Fez

  Posted On: Jun 08, 2008

  Reviewer: winterbride

  “Very poor customer service! No personal attention. Good luck trying to do anything to make your wedding unique. Keep looking!”

• The Fez

  Posted On: Feb 14, 2008

  Reviewer: steph

  “My husband and I held our 250+ person wedding reception at The Fez Banquet and Wedding Center at 2312 Brodhead Road in Aliquippa, Pennsylvania in December 2007.
  
  We were quite pleased with the food at The Fez as well as the banquet service. We also found The Fez’s prices to be reasonable compared to the other reception venues we considered.
  
  Unfortunately, during our reception a distressing incident occurred. Just before dinner a water pipe in the wall burst, partially flooding the ballroom. One of our cookie tables had to be hastily removed and quite a commotion was caused during our toasts by the staff using shop-vacuums to attempt to clean the area. During our reception and in the month following, The Fez never contacted us regarding this incident. As I did not think it was acceptable to expect clients to hold their reception in a partially flooded ballroom, and I did not believe that we had received the full service we had paid for from The Fez, I wrote to the owner, explained the situation, and asked him to consider refunding a fraction of the cost of our reception. His response was dismissive; he blamed the bursting of the pipe on an “Act of God” and refused to consider any remuneration. My subsequent letters were similarly discounted. I was shocked and disappointed, to say the least, that The Fez would exhibit such blatant disregard to customer service, and that they would think it acceptable to hold a reception in a partly flooded hall.
  
  There were a number of additional negative aspects of our experience at The Fez that, while not major issues in and of themselves, collectively contributed to our overall sense that The Fez has little regard for client and guest satisfaction.
  
  1)\t The parking situation was atrocious (although throughout the planning phases we were assured that parking is never a problem at The Fez). The parking lot is dimly lit at best, uneven, and full of potholes. The Fez plans multiple weddings on the same evening, making an already bad parking situation even worse (particularly for the guests of the later wedding).
  2)\tAlthough you’re required to pay 15% gratuity on whichever liquor package you select, The Fez still puts “tip jars” on the bar (despite no mention of this practice in your contract). Having already paid gratuity on our bar tab, we had planned for our guests to enjoy an evening entirely at our expense, and not have to worry about having cash on-hand for tips. As it was The Fez endeavored to charge our guests for something for which we had already paid.
  3)\tThe Fez appears to have only one staff member employed to handle ALL of the planning for ALL of the weddings and events at The Fez. This means that your reception is the number one priority for about the 5 days prior to your event. Communicating with the one staff member who handles the planning is difficult at best (she called me by the wrong name!) and this can be extremely frustrating when you’re trying to figure out the many reception details.
  4)\tThe wallpaper in the ballroom was peeling and the restroom was dingy (chipped, peeling old wastepaper basket, broken vanity covering, etc.). While these are small details, I think they speak to The Fez’s general lack of commitment to guest satisfaction. These are things that would be quite simple and inexpensive to fix but would go a long way in improving the overall atmosphere.
  
  I would be extremely hesitant to recommend The Fez to any other couple planning a wedding reception. A wedding is a once-in-a-lifetime event, not to mention hugely expensive and stressful! The reception venue you choose should be committed to making things as perfect as possible for your special day, and not just counting dollar signs as your guests walk in the door. Client satisfaction is certainly not The Fez’s priority.”

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